Troubleshooting from a Centralized Location
Andrew Sullivan, technical support manager, provides an inside look at how UAT’s Technical Services monitors the connected machines from one location, allowing the dealership to alert customers and local service teams to problems before they happen. Sullivan shares how the centralized structure provides an “answer database” to its store locations.
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Andrew Sullivan, technical support manager, provides an inside look at how UAT’s Technical Services monitors the connected machines from one location, allowing the dealership to alert customers and local service teams to problems before they happen. Sullivan shares how the centralized structure provides an “answer database” to its store locations.
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